Terms & Conditions

1. Introduction

These Terms & Conditions ("Terms") govern your access to and use of the services, software, and websites provided by Hoskins Travel LLC, doing business as Vencresa ("we," "us," or "our"), including the Vencresa platform and client portal (collectively, the "Service"). By creating an account, subscribing, or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

2. Account Registration

You must provide accurate and complete information when registering for an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

3. Acceptable Use

You agree not to misuse the Service. Prohibited activities include, but are not limited to: (a) using the Service for any unlawful purpose; (b) uploading or transmitting viruses, malware, or other harmful code; (c) attempting to probe, scan, or test the vulnerability of the Service; (d) scraping or data mining the Service without authorization; (e) infringing intellectual property rights; (f) engaging in fraud, spam, or deceptive practices; and (g) interfering with the proper working of the Service.

4. Intellectual Property

Hoskins Travel LLC retains all rights, title, and interest in and to the Service, including all software, documentation, designs, branding, and related intellectual property. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service solely for your internal business purposes in accordance with your selected subscription plan.

5. Payment and Subscriptions

Certain features of the Service require a paid subscription. All payments, billing, tax, cancellation, and refund mechanics are handled by our online reseller and Merchant of Record, Paddle.com. By subscribing, you agree to Paddle's Buyer Terms. Subscription fees are charged in advance on a monthly or annual basis, depending on the billing interval you select. Subscriptions automatically renew unless canceled before the next billing period.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

6. Cancellation and Termination

You may cancel your subscription at any time through your billing settings or via Paddle's customer portal. If you cancel, your access will continue until the end of your current paid period, after which your account will be downgraded. We reserve the right to suspend or terminate your access immediately if you materially breach these Terms, engage in fraudulent or illegal activity, or create a security risk.

7. Service Level and Warranties

We strive to keep the Service available and secure, but we do not guarantee uninterrupted or error-free performance. The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

8. Limitation of Liability

To the fullest extent permitted by law, Hoskins Travel LLC's aggregate liability arising out of or relating to these Terms or the Service shall not exceed the total amount you paid to us in the six (6) months preceding the event giving rise to the liability. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or data.

9. User Content

You retain ownership of any data, contact information, trip details, or other content you upload to the Service ("User Content"). You grant us a limited license to host, process, and display your User Content solely as necessary to provide the Service to you. We do not use your User Content to train AI models or for any purpose other than operating the Service.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Idaho, United States, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Idaho.

11. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or through the Service. Your continued use of the Service after such changes constitutes your acceptance of the revised Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at: Chris@HoskinsTravel.com.